Mission statement

To provide an unparalleled experience with each massage. Create a systematic personalized massage based on the clients needs and enrich the lives of my clients each time.

My Vision

To provide the client with a massage that is customized specifically based on their needs and goals

Extend clientele knowledge on the benefits of massage

Philosophy on clients

Clients are priority. Period!

Brooks Lyall, Manager

Whether you are my first or last appointment of the day, the excellence to the standards applied and quality of treatment and care will never drop.

Clients are the life line to any business. Any criticism is welcomed. As investors you are the first and last word on your experience. I am constantly striving to improve and expand on ways to create the “unparalleled experience”. If at any point you feel you did not receive good value for your investment, please feel free contact me and I will do everything in my power to rectify the situation

About

My story:

• Graduate of Therapeutic Solutions in Indianola. Completed 500 hours of night classes plus Saturday clinics.
• February 14th, 2011 Brooks Lyall officially became a Licensed Massage Therapist in the state of Iowa.
• April 2011, Brooks was hired at Massage Heights, and worked for over 2 years. This job helped her become the therapist she is today; Brooks is appreciative towards all the therapist that worked with her and taught her techniques. She worked on hundreds if not thousands of clients throughout this time learning different body types, and how certain jobs as well as daily routines affect a person’s body. By the end of her time, Brooks was highly requested among the clients and even had one client that had worked with her the entire 2 years. For any recent graduate of massage school, Brooks recommends working for Massage Heights for a few months to help get your feet wet.
• In June of 2013, after months of working on business plan, flyers, website, graphic designs, and all the intricate details required to start a business, Brooks Lyall, manager, is proud to announce Back 2 Balance LLC.

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